Instavet Urgent Care and Wellness

Instavet Urgent Care and Wellness is an independent veterinary clinic in Long Island City, Queens, that treats dogs and cats. It offers walk-in urgent care without an appointment as well as wellness and preventive care. The clinic lists urgent care hours as 8 am to 10 pm year-round, while some pages note 10 am to 8 pm including major holidays, and it also lists a 24/7 urgent care phone hotline.

Services

•Walk-in urgent care for dogs and cats
•Wellness exams and preventive care
•Vaccinations
•Puppy and kitten care
•Surgery, including emergency surgery
•Spay and neuter
•Orthopedic surgery, including TTA/CCL repair
•Soft tissue surgery
•Dental care, including cleanings, dental radiographs, and extractions or repairs
•Digital radiology (x-rays)
•Ultrasound
•Echocardiogram
•In-house and same-day diagnostics, including blood and urine testing
•Hospice and end-of-life care
•Out-of-hours referral to BluePearl Veterinary Partners, Animal Medical Center, and VERG

Pricing

No published pricing information is available for this clinic.

People

Dr. Karen Cherrone, DVM, DACVS, is listed as surgery consultant and surgery team lead. Dr. Joseph Impellizeri, DVM, DACVIM (Oncology), MRCVS, is listed for veterinary oncology services. One recent review also mentions care from Dr. Kim during an emergency ear surgery.

Reviews

Google lists a 4.2/5 rating from 525 reviews. Recent written comments describe kind phone support, quick intake for urgent cases, clear explanations about diagnostics and costs, positive surgical care, and compassionate end-of-life support. Recent criticism includes one account of a distressing euthanasia experience and a reimbursement dispute.

Reviews for Instavet Urgent Care and Wellness

Note: Showing the 5 most recent Google reviews out of 525 we track in total. Recent reviews may not be representative of overall sentiment.

Niall Costello

1 month ago

I wish I could give this place ZERO stars.Last Tuesday I brought my cat in to be put down as he was very old and very sick and completely failing with no quality of life.When I got there they were very nice and showed us to a peaceful room nicely lit.My cat was very scared to be out of the apartment but in the room with myself my wife and son he was holding it together.A staff member came in and said they were taking him to another room to check him and prep him with a catheter. I said to him if you take him out there it will scare the hell out of him, but they took him anyway. when they brought him back 5 minutes later the cat was in a total panic and freaking out and panting uncontrollably . We could not calm him down and he had a massive heart attack and died before the vet got to the room.They scared him to death and he died in front of my son.And insult to injury we paid 600 Dollars for the pleasure , which they said they would reimburse but didn't.

Robert Duncan

Our dog needed emergency ear surgery, and Dr. Kim did an excellent job! All the doctors we saw had excellent bedside manner, provided clear explanations and expectations, and the surgical outcome was great!

Alex T

the team at instavet were kind on the phone and immediately cared for my boy, niko. we drove in and they immediately took him back and gave him care. they walked through the diagnostics and allowed us to make choices for the cost based on our best decisions and we were able to get out of there in a reasonable amount of time. i'm so glad they were able to help late on a friday night when my regular vet wasn't available.

Milagros Rios

2 months ago

Ash Abbott

Thank you for making an incredibly hard day also one marked by compassion. Saying goodbye to my sweet Louie (my little love for 19 years) was heartbreaking but your team's compassion made all the difference. I am still teary eyed but cant speak highly enough about the team's kindness. I am grateful.